Have you bought a brand new Arlo Pro 4 XL? If yes, then congratulations! You have made a great choice. With an Arlo Pro 4 XL, you will keep an eye on your properties to protect them from burglars. However, to make the camera up and running you need to use the Arlo app. But, it seems that you’re worried. Is your Pro 4 XL camera not connecting to the mobile app? If yes, then don’t worry you have come to the right place. In this blog, we will help you to get it sorted out in the simplest way possible! Let’s dive into the troubleshooting steps to fix the problem.
Why is Arlo Pro 4 XL Won’t Connect to Arlo App?
Now let’s discuss some reasons that stop you to access the Arlo camera login page via the Arlo app.
No Internet Connectivity
The very first reason is no internet connection from the host router. Maybe the Ethernet cable you use to connect the Smart hub station to the router is broken somewhere.
No SYNC Between the Base Station & App
Maybe the base station of the Arlo camera is not syncing properly with the Arlo app. Because without syncing the app with the base station you will not be able to connect the camera to the app.
Outdated Software Version of Arlo App
You can also face the Arlo Pro 4 XL not connecting to the Arlo app issue due to an outdated version of the application. Because outdated software does not support the features app sometimes.
Maybe during the connection of the Arlo Pro 4 XL camera and the Arlo app, the network of the router is interrupted.
Arlo Camera Problem
It is seen that when camera batteries are worn out or the device accidentally shut down, that time you are not able to connect the Arlo Pro 4 XL camera to the app.
These were the reasons that cause this annoying issue. This issue will be fixed easily by implementing further discussion hacks.
Resolved: Arlo Pro 4 XL Won’t Connect to Arlo App
Solution 1: Check Your Internet Connection
First things first, make sure your smartphone or tablet is connected to a stable Wi-Fi network. If your device is not connected to the internet, the Arlo app won’t be able to communicate with your camera.
Solution 2: Power Cycle Your Device
Sometimes, a simple power cycle can do wonders! Try turning off your Arlo camera and the device where you have the Arlo app installed. Wait for a few seconds, and then turn them back on. This simple action can often resolve connectivity issues.
Solution 3: Update the Arlo App
Make sure you have the latest version of the Arlo app installed on your device. Outdated apps might have bugs that can cause connectivity problems. Head to your app store (Google Play Store for Android or App Store for iOS) and check for any available updates for the Arlo app.
Solution 4: Check Camera Batteries
Low battery power can also cause connection problems. Ensure your Arlo Pro 4 XL camera has sufficient battery life. If not, charge the batteries or replace them with fully charged ones.
Solution 5: Re-sync the Camera
Sometimes, the camera might lose its connection to the base station. To re-establish the connection, follow these steps:
- Bring the camera closer to the base station.
- Press and release the sync button on the top of the base station.
- Press and release the sync button on the camera. The blue LED on the camera should start blinking, indicating it’s syncing.
- Wait for the camera’s LED to turn solid blue, indicating a successful sync.
Solution 6: Check Base Station Connection
Ensure that your Arlo Pro 4 XL camera is within the range of the base station and that no significant obstacles are blocking the signal.
Step 7: Reinstall the Arlo App
If none of the previous solutions worked, try uninstalling and reinstalling the Arlo app on your device. This can sometimes resolve any app-related glitches.
Hence, now you know the reasons behind Arlo Pro 4 XL camera not connecting to Arlo app. You can fix this issue by implementing the above-mentioned hacks. Once the issue is resolved you will easily manage your cameras.